Shipping Policy

Your order will be shipped within 3-5 business days of receipt. Australia orders are delivered in 7-10 business days. 

Note: Delivery to remote locations or delivery during public holidays might take a few more days, subject to different factors. 

If your order is successfully shipped to the address provided during checkout and the tracking indicates delivery, the responsibility for the package lies with the courier. We are not liable for any lost or stolen packages. If any issue arises, please contact the courier (Aramex/Sendle/Australia Post). For added security, if you anticipate being away during delivery, consider requesting the courier to hold your package at a nearby pickup point for collection.

THE CANDY JUNCTION is not liable for packages reported as delivered by the carrier. We do not provide refunds or credits for packages confirmed as delivered by the carrier.

Upon processing your order, you will receive a shipping confirmation notification containing the tracking number.

All pricing, taxes, shipping rates, etc. are stated and conducted in Australian Dollars.

International Shipments

For international shipments, customers are responsible for any customs taxes incurred. The Candy Junction does not cover the cost of customs taxes. Any international orders will be delivered within 14-21 business days of receipt.