Privacy Policy

This Privacy Policy outlines the practices of (https://thecandyjunction.com/ ) (referred to as the “Site” or “we”) regarding the collection, usage, and disclosure of your Personal Information when you browse or make a purchase from our website.

Contact 

For further inquiries, additional information regarding our privacy practices, or to complain about reviewing this policy, please reach out to us via email at (info@thecandyjunction.com ) or by mail using the following address:

561 Main road, Montrose, TAS 7010, Australia

Collecting Personal Information

When you visit our Site, we gather specific details about your device, interactions with the Site, and information essential for processing your purchases. Additionally, we may collect further data if you reach out to us for customer assistance. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.” Below, you’ll find more details on the types of Personal Information we collect, why we collect it, and how we use it:

Device information:

• Purpose: To accurately load the Site for you and analyze Site usage for optimization.
• Source: Automatically collected when you access our Site through cookies, log files, web beacons, tags, or pixels.
• Disclosure: Shared with our processor.
• Personal Information collected: Web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and Site interaction.

Order information:

• Purpose: To fulfil our contract by providing products or services, processing payment information, arranging shipping, generating invoices or order confirmations, communicating with you, detecting potential risk or fraud, and providing information or advertising tailored to your preferences.
• Source: Collected directly from you.
• Disclosure: Shared with our processor and potentially other vendors as needed.
• Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers or other accepted payment types), email address, and phone number.

Customer support information:

• Purpose: To offer customer support services.
• Source: Provided by you.
• Disclosure: Not specified.
• Personal Information collected: Name, order details, and phone number.

Minor

The Site is designed for individuals aged 5 and above. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please reach out to us using the contact information provided above to request its removal.

Sharing Personal Information

We disclose your Personal Information to service providers to assist us in delivering our services and meeting our contractual obligations with you, as outlined earlier. For instance:

• Your Personal Information may be shared to adhere to relevant laws and regulations, respond to legal requests like subpoenas or search warrants, or safeguard our rights.

Behavioural Advertising

As mentioned earlier, we utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe may be relevant to you. For instance:

• Information regarding your Site usage, purchases, and interaction with our advertisements on other websites is shared with our advertising partners. Some of this information is collected and shared directly with our advertising partners, while in other cases, it is done through the use of cookies or similar technologies (subject to your consent, depending on your location).

Using Personal Information

We utilize your personal information to facilitate our services, encompassing: offering products for sale, processing payments, managing order shipment and fulfillment, and keeping you informed about new products, services, and promotions.

Lawful Basis

By the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:

• Your explicit consent;
• Execution of the contract between you and the Site;
• Compliance with legal obligations;
• Protection of your vital interests;
• Execution of a task carried out in the public interest;
• Pursuit of our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

Upon placing an order through the Site, we will retain your Personal Information for our records unless you request its erasure. For details on your right to erasure, please refer to the ‘Your rights’ section below.

Automated Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) if it has a legal impact on you or significantly affects you.

We DO NOT engage in fully automated decision-making using customer data that has a legal or significant impact.

Our service provider utilizes limited automated decision-making to prevent fraud, which does not have a legal or significant impact on you.

Services employing elements of automated decision-making comprise:

• Temporary blacklisting of IP addresses linked to repeated failed transactions, persisting for a short duration.
• Temporary blacklisting of credit cards linked to blacklisted IP addresses, persisting for a brief period.

Cookies Necessary for the Functioning of the Store

Like any other website, THE CANDY JUNCTION uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Third Party Privacy Policies

THE CANDY JUNCTION’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

Reporting and Analytics

The lifespan of a cookie on your device varies between “persistent” or “session” cookies. Session cookies persist until you stop browsing, while persistent cookies last until they expire or are deleted, typically ranging from 30 minutes to two years.

You can control and manage cookies, although removing or blocking them may impact your user experience. Most browsers automatically accept cookies, but you can adjust these settings through your browser controls. Visit your browser’s “Tools” or “Preferences” menu for guidance. 

For further assistance, refer to your browser’s help file or visit (https://thecandyjunction.com/ )

Please note that blocking cookies may not entirely prevent information sharing with third parties like our advertising partners. To exercise your rights or opt out of certain data uses by these parties, follow the instructions in the “Behavioral Advertising” section above.

Do Not Track:

We do not modify our data collection practices in response to “Do Not Track” signals from browsers, as there is no consistent industry understanding of how to respond to such signals.

Policy Updates:

This Privacy Policy may be periodically updated to reflect changes in our practices, operational needs, or legal requirements.

Complaints:

Should you wish to complain, kindly contact us via email (info@thecandyjunction.com) or mail using the details provided under “Contact” above.